Using the Shopping Cart:
If you have done much shopping on the internet you should find our shopping cart easy to use. You will have the opportunity to place an order for each product in the shopping cart. You may then continue shopping, view the items you have already selected, or checkout. You will receive an e-mail confirming the order, and we will start processing your order right away.
The order will be placed and processed on a secured server. If you do not feel comfortable placing an order over the internet you may e-mail us with credit card information in several emails. If your credit card info is in several emails with the shipping address and expiration date separated as well, your information is secure. Or you may call in your order (See "ordering by phone" below).
Rest assured we do not sell or give away our customer list!
All major credit cards are accepted.
You can shop at wildernessfamilynaturals.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry (PCI) Data Security Standard.
www.wildernessfamilynaturals.comis registered with the Authorize.Net Verified Merchant Seal program.
Ordering by Mail:
You can print out the order form at the end of this document or just write up your own. Please include the item code, item description, quantity, and price for each product you wish to purchase. Once you know what you want to order, please call us at (800) 945-3801 so we can calculate the shipping charges for you. We always enclose a copy of the invoice with your order.
Our Address is:
Wilderness Family Naturals
P.O. Box 538
Finland, MN 55603
Ordering over the Phone:
You may place your order by phone, as well. If something seems to happen to our connection, please just hang up and try again. Please have your credit card handy along with the names of each herb and their respective order numbers. Our toll free number for ordering is 1-800-945-3801 (7:30-6 Monday-Friday) and for questions or to order after hours our phone number is (218) 226-3985.
If you just have questions and want to e-mail us you may contact us at email@example.com.
For bulk herbs and other bulk nutritional items please allow 2 weeks delivery time, though we hope to have your order to you in much less time than that. These items will be shipped Fedex ground unless other arrangements are made.
For appliances delivery time will vary from 3 days to 2 weeks. They, too, will be shipped Fedex.
Our Return Policy:
Read the full Return Policy.
Please call us with any questions you may have at 1-800-945-3801 or you can fill out the form on our Contact Us page and we'll get back to you as soon as possible.